Refund policy

Returns & Refunds

We’re so glad you’re here, and we want you to love your Glow Glove. Because it’s a personal care product that touches your skin, we’re not able to accept returns or exchanges once an order has been delivered. It keeps every glove fresh and hygienic for the next person.

Changed your mind before it ships?

No problem. Email us at support@shopglowglove.com with your order number and the products in your order, and we’ll cancel it for a full refund. Orders usually ship within 1-2 business days, so reach out as soon as you can.

Something not right with your order?

If your glove arrives damaged or defective, or you received the wrong item, email us within 7 days of delivery with your order number and a photo. We’ll make it right with a replacement or a refund.

Package missing or running late?

If your tracking says delivered but it hasn’t arrived, or it’s taking longer than expected, get in touch and we’ll help sort it out with the carrier.

Not sure how to use your glove?

We’re happy to help. Send us a message and we’ll walk you through it, so you get the best results.

Questions?

We’re always here at support@shopglowglove.com.